Client: Discovery through early clinical phase pharmaceutical company

Client's Goals: A timely enterprise resource planning (ERP) implementation replacing QuickBooks with NetSuite, ERP project management, and change management.

Our Team's Role: Adjustment of the project scope to align with a rapid ERP implementation timeline that required close management and precise execution.

A pioneering pharmaceutical company specializing in best-in-class targeted radiotherapies for cancer treatment required an agile system to support rapid growth and innovation. Citrin Cooperman served as the technology implementor and advisor, adapting the project scope to align with an accelerated NetSuite implementation timeline. Successfully transitioning from trials to production demanded skilled management, powered by modern platforms that enable swift, data-driven decision-making. For NetSuite to be an effective solution, it needed to manage the entire lifecycle and centralize data at the company level, enabling seamless operations and informed strategic decision-making.

Challenges

• QuickBooks lacked the flexibility to support a business simultaneously managing products in both the trial and production phases.
• A compressed timeline required Citrin Cooperman’s Digital Services Practice to strategically balance project scope, ensuring a timely go-live while delivering meaningful value.

Results

• The team launched the NetSuite Now approach by Citrin Cooperman, creating a scalable framework for sustained growth.
• Our team adjusted their level of support to account for the client's lean workforce, ensuring adaptability as their team expands alongside business growth.

Key Benefits

• Our strategic NetSuite Now approach delivered a forward-looking project plan, accelerating time to value through a phased implementation while establishing a roadmap for long-term revenue growth.
• Successful execution of the initial phase paved the way for expanded technology adoption, including integration with Quartzy, a specialized lab procurement solution.
• The company now operates on a scalable platform with enhanced financial and operational functionality, built to support continued expansion and innovation.