This post will give you a step-by-step guide to emailing ACH remittances in Dynamics GP. Before reading, have you considered your options for Dynamics GP End of Life? It is crucial for businesses to start planning their transition now. Learn more about your options here.

A step-by-step guide to email ACH remittances in Microsoft Dynamics GP

Questions regarding how to email ACH remittances to vendors and what evidence can be shown to vendors that payment has been made via ACH without faxing are extremely common among Microsoft Dynamics Great Plains (GP) ACH users. By following simple documentation addressing common questions and concerns, users can learn how to easily email the ACH remittance from Dynamics GP Accounts Payable to vendors. It is important to note that this process requires Microsoft Outlook availability as the preferred email solution.

Step 1. Configure GP Email Settings

Select the Microsoft Dynamics GP menu > Tools > Setup > Company > E-mail Settings

This will open the Company E-mail Setup window, where company-wide options for sending email documents from Dynamics GP are available to choose from. Thers is also the option to select which Dynamics GP Series is required for the e-mail.

In this window, check the appropriate File Format for the document that will be sent to the vendor. In this example, all formats are selected.

Clicking Purchasing Series leads to Purchasing E-mail Setup. Make sure to check Vendor Remittance here and choose REMITTANCE as the message ID. In addition, for the Have Replies Sent to field, provide the e-mail address that should receive any vendor questions or replies.

Step 2. Email Message Setup

Any message that should be included in the ACH remittance is defined in the E-mail Message Setup window.

Select the Microsoft Dynamics GP menu > Tools > Setup > Company > E-mail Message Setup

In the Message Setup Screen, make the appropriate selections as shown below:

Message ID: Give the Message a name. This example uses REMITTANCE as the name.

Series: Purchasing

Doc Type: Vendor Remittance

Subject: In the subject there is a Field drop down where a selection can be made and inserted. This example inserts Check Total.

In the body, a brief message can be included for the vendor, if necessary.

Click save.

Step 3. Setup vendor email information

For each vendor that will be sent an e-mail to, their email has to be configured. Navigate to Card > Vendor, select a vendor, and click the E-mail button.

In the Vendor E-mail Options, check the appropriate option and format. PDF has been selected in this example.

Clicking OK will go to the Vendor Maintenance screen. In the Vendor Maintenance screen, click the globe icon in the Address ID row, which will navigate to the Internet Address window where the vendor’s email information can be added.

In the Internet Information window provide the email address of the vendor in the To: field, save, and close.

Step 4. Process payables and send remittance

When the ACH process is completed, go to the Process section, click Remittance Form, and check Send Document in E-mail, and then click the Process button. Notice that Process Later is an option as well. Please note that Outlook must be open or minimized. The Remittance will be sent to vendors upon clicking Process.

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Understanding how to navigate the technologies your business has invested in, such as learning how to send email ACH remittances in Dynamics GP with this guide, can save time, money, and frustration. Citrin Cooperman’s Digital Services Practice can help you develop more efficient processes to help reach your strategic goals. To learn more about how our team can assist with Dynamics GP upgrades and support, reach out to your Citrin Cooperman advisor or sales@citrincooperman.com.